CONTACT US

Email us at support@doewell.com, or use the form below. Either reaches the same inbox.

We answer seven days a week, and usually the same day. If you are writing about an existing order, include your order number and we can help you much faster.

Common things, answered faster below

Where is my order? Check your tracking link first, or use our Track your order page. If tracking has not moved in 5 business days, email us and we will chase the carrier.

I want to return it. Email us with your order number. You have 30 days from delivery, you do not need a reason, and there are no forms.

It arrived damaged. Send us a photo and your order number. We will replace it or refund you, whichever you prefer, and you will not pay return postage.

It will not connect to my phone. Watch the few seconds setup video on the product page first, because it fixes it nine times out of ten. If it still will not connect, email us and we will walk you through it or refund you.

SALI DIGITAL LLC 30 N Gould St, STE R, Sheridan, WY 82801, USA