Privacy policy

Last updated: August 18, 2026

This policy explains what we collect when you visit or buy from our store, why we collect it, and what you can do about it.

Who we are

SALI DIGITAL LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA. Questions about privacy go to support@doewell.com.

What we collect when you buy

Your name, billing and shipping address, email address, phone number if you give it, and the details of what you ordered. We need these to take payment, ship your order and talk to you about it.

We never see or store your full card number. Payment details go directly to our payment provider.

What we collect when you browse

Your device type, browser, IP address, which pages you looked at and how you arrived. This comes from cookies and similar technologies, and it is how we understand which parts of the site work.

Why we use it

• To take payment and deliver your order
• To answer your emails
• To send you order updates
• To send marketing emails, but only if you asked for them
• To detect fraud and keep the store secure
• To understand how the site is used so we can improve it
  
  

Who we share it with

Only the companies that make the store work:

• Shopify, which hosts the store and processes orders
• Our payment provider, which handles the transaction
• Our fulfilment partner and the carrier, who need your address to deliver
• Our email provider, if you opted into marketing
• Analytics providers, which receive usage data
  
  

We do not sell your personal information for money, and we never will.

Advertising is different, and we would rather be straight with you about it. We use advertising tools from companies such as Meta, TikTok and Google. These place cookies on your device and tell those companies which pages you looked at, so that we can show our ads to people who are likely to be interested. No money changes hands for your information, but several US state privacy laws, including California's, count this as sharing personal information for targeted advertising.

You can turn it off. Use the cookie choices shown on the site, or email support@doewell.com and we will action it for you. Turning it off does not affect your order, your delivery or your returns rights.

Marketing email

You only get marketing from us if you ask for it. Every one of those emails has an unsubscribe link, and it works immediately. Order updates are separate and you will keep getting those, because they are part of the purchase.

Cookies

Cookies are small files stored by your browser. We use them to keep your cart working, to remember your preferences, and to measure traffic. You can block or delete them in your browser settings, but parts of the store will stop working if you block the essential ones.

How long we keep things

Order records for as long as tax and accounting rules require, currently seven years. Marketing contacts until you unsubscribe. Analytics data for up to 26 months.

Your rights

Wherever you live, you can email support@doewell.com and ask us to:

• Tell you what personal information we hold about you
• Correct anything that is wrong
• Delete your information, unless we have to keep it for tax reasons
• Stop using it for marketing
• Send you a copy in a portable format

We will respond within 30 days and we will not charge you.

If you are in California, you have these rights under the CCPA and CPRA, including the right to know what is collected and the right to opt out of sale or sharing. We do not sell or share personal information as those laws define it.

If you are in the EU or UK, you have these rights under the GDPR, and you may also complain to your local data protection authority.

Children

This store is not for children. We do not knowingly collect information from anyone under 16. If you believe a child has given us information, email us and we will delete it.

Security

The store runs over HTTPS and payment data is handled by a PCI compliant provider. No system is perfect, but we take this seriously and we limit who can see your data to the people who need it.

Changes

If we change this policy we will update the date at the top. Significant changes will be announced on the site.

Contact

support@doewell.com